Texas Plastic Lumber respects your privacy and keeps things straightforward. We collect only the information reasonably necessary to respond to inquiries, prepare quotes, process orders, and conduct normal business.
INFORMATION YOU PROVIDE
When you contact us by phone, email, text message, or through the website, you may provide information such as your name, company, email address, telephone number, billing or shipping address, and details about your project.
HOW WE USE YOUR INFORMATION
We may use the information you provide to:
• Respond to questions and project inquiries
• Prepare quotes and invoices
• Process and coordinate orders and shipments
• Maintain ordinary business and transaction records
• Comply with legal, accounting, or regulatory requirements
NO SALE OR MARKETING PROGRAM
Texas Plastic Lumber does not sell or rent customers’ personal information. We do not operate an unsolicited email, telephone or text-message marketing program. If you contact us, we may use the information you provide to respond and conduct the business you requested. Otherwise, we will leave you alone.
PAYMENT INFORMATION
This website does not collect or store payment-card or bank-account information. Available payment methods are provided on the invoice and may be processed through independent financial institutions or payment-service providers under their own privacy and security practices.
WEBSITE AND TECHNICAL INFORMATION
Our website, hosting provider and related service providers may automatically process limited technical information, such as an IP address, browser type, device information, pages visited and the date and time of a visit. This information may be used to operate, secure, and maintain the website. We do not intentionally use this website for targeted advertising or behavioral marketing.
SERVICE PROVIDERS AND LEGAL REQUIREMENTS
We may share information with service providers when reasonably necessary to operate the website, communicate with you, process business records, arrange shipping or complete a transaction. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers or business.
DATA RETENTION AND SECURITY
We retain information only as reasonably necessary for the purpose for which it was collected and for legitimate business, accounting or legal requirements. We use reasonable measures to protect the information in our possession; however, no website, email system or electronic transmission can be guaranteed completely secure.
YOUR INFORMATION
You may contact Texas Plastic Lumber to request access to, correction of, or deletion of personal information you previously provided. Certain information may be retained when required for legal, accounting, warranty or legitimate business-record purposes.
CHILDREN’S PRIVACY
This website is intended for businesses, professionals and adults. It is not directed toward children under 13, and we do not knowingly collect personal information from children.
CHANGES TO THIS STATEMENT
We may update this Privacy Statement when our website, business practices, or legal requirements change. The current version and its effective date will be posted on this page.
QUESTIONS
For privacy-related questions or requests, please contact Texas Plastic Lumber through the Contact Us page.
